Healthcare - Quality in Healthcare

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benefits of ict-m

Project Management
Managers see status directly
Multi module 'Office'
Team work enabled
Over 180 templates
Guided step by step
Automatic reports
Save reports to pdf
Use in-house training
Dynamic examples
Interactive program
Maths and stats example
Web based...and many more

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Quality Yield Productivity (ML) Quality Yield Productivity (SL) Training Needs Analysis Staff Performance Evaluation Statistical Process Control Total Productive Maintenance Audit Management Document Control ISO Implementation Toolkit Attendance Monitoring Inventory Monitoring for Stock Inventory Monitoring for Finished Goods Utilities

Classical Robust Design Technology Development Multivariate

5S Housekeeping Seven Quality Control Tools Design of Experiments Failure Mode Effects Analysis Just In Time Mistake Proofing Measurement System Analysis Process Flow Chart Quality Function Deployment Statistical Process Control Hypothesis Production Part Approval Process Voice of Customer Process Work Instruction Standard Operating Procedure Process Capability Control Plan Methodology Dynamic Control Plan Service Quality Total Productive Maintenance Productivity Tracking Healthcare Six Sigma Training Needs Analysis Staff Performance Evaluation Market Research Visual Management Business

Basic Practitioner Classical Intermediate Advance Dynamic Characteristics Problem Solving

QFD (2 days) QFD (3 days)

Basic Practitioner Intermediate Advance Online Quality Control

Service Quality Customer Complaints Customer Satisfaction Survey Managing Customer Service Delivering Customer Service Internal Customer Satisfaction Customer Loyalty Calming Upset Customers Telephone Techniques Counter Service Assertive Behavior

7 QC Tools (1 day) 7 QC Tools (2 days)

Prototype Control Plan Pre-Launch Control Plan Production Control Plan

Basic Advance

Root Cause Analysis Incident Reporting HFMEA Cycle Time Reduction Clinical Research

Six Sigma Champion Six Sigma Yellow Belt Six Sigma Green Belt Six Sigma Black Belt

Balanced Scorecard Net Promoter Score Benchmarking

Healthcare - Quality in Healthcare

This Healthcare software consists of the following template tools and techniques which are complemented by the respective Healthcare training:

Don't be drowned with the technicalities of statistical tools and techniques when you should solve problems, reduce cost and defects or optimize products and processes.

Move away from spreadsheet style to innovative web-based dynamic and real-time Healthcare applications for Healthcare compliance!

If you can click a mouse, you can link your Voice of Customer to Quality Function Deployment and link that to Health - Failure Mode Effects Analysis and link that to your Control Plans. Manage your Patient Complaints and track each one individually. Track your Incident Reports and conduct a full fledge Root Cause Analysis. Generate all these reports and print them!

See the progress of Root Cause Analysis or projects in your hospital from anywhere anytime, even participate in them! Empower all your healthcare professionals to do things they could not attempt before! Breakthrough or Continuous improvement is easy with iCT-M.

With iCT-M Healthcare software, you can synthesize team activities into Healthcare projects, generate graphical reports for customer or management presentations. iCT-M allows Project Management of all projects from a dashboard control.

This module consists of the following template tools and techniques:

Other Healthcare Links:

Healthcare – Project Sample
Healthcare – Analytical Techniques
Healthcare – Real Life iCT-M Implementation
Healthcare – Creating an Advanced iCT-M Project
Healthcare – Report Printing
Healthcare – Consultancy Support

Healthcare Download:

Healthcare – Report Sample (PDF)
Healthcare - Cycle Time Reduction
Healthcare - Customer Complaints Management
Healthcare - Root Cause Analysis
Healthcare - Healthcare Failure Mode Effects Analysis

We are a Healthcare consultant providing support in software, training, facilitation and quality in healthcare.

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